Why did some of my Transactions fail to upload?

If you get an error message that there were Failed Rows in the CSV file you uploaded, you can use go to the CSV Import table page to see why those rows failed. To see this, click on the number under the "Failed Rows" column as annotated in the attached screenshot to download a CSV that has an additional column titled "errors", you will see the reason why those rows failed there.

To fix the CSV Failed Rows errors, please use the information in the 'errors' column to correct each of the Failed Rows details, then delete the "errors" column and re-upload the file again.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us